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Synopsis
The Memory Jogger 2 contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems. To help teams apply the model, training and quality managers asked us for a resource that would provide more guidance on the problem solving process. In response, GOAL/QPC published The Problem Solving Jogger.
Speed the never-ending quest for improved business processes by following GOAL/QPC's 7-step Problem-Solving Model, based on the Deming Plan-Do-Check-Act Cycle. This easy-to-use pocket guide shows readers how to use the quality improvement tools of the Memory Jogger 2 in a problem-solving context, and recommends the appropriate tools for each step of the way.
The book explains the importance of a systematic approach to problem solving, and walks readers through the model, explaining key concepts and how to do the sub steps. A case example links the steps, showing how one team used the tools to improve a real-world business process. A second case example shows how to create a problem-solving storyboard. The book is designed for both beginning and advanced teams: a special section shows teams how to turbo-charge each step with the 7 MP tools and the creativity tools.
Empower your workforce by adding your organization's logo, mission statement, or customizing the content to your organization's needs.
Features:
- Finding and solving problems in your organization's processes
- Using a systematic model to solve problems
- How to implement the 7-Step problem-solving model
- Creating a Storyboard
- Expert tips
- Advanced problem-solving concepts and techniques
"synopsis" may belong to another edition of this title.
- PublisherGoal/QPC
- Publication date2000
- ISBN 10 1576810313
- ISBN 13 9781576810316
- BindingSpiral-bound
- LanguageEnglish
- Number of pages158
- EditorDaniel Picard, Francine Oddo
- IllustratorMichele Kierstead
- Rating
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The Problem Solving Memory Jogger: Seven Steps to Improved Processes
Seller: Wonder Book, Frederick, MD, U.S.A.
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Condition: Good. Michele Kierstead (illustrator). Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # P14S-00317
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The Problem Solving Memory Jogger: Seven Steps to Improved Processes
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The Problem Solving Memory Jogger: Seven Steps to Improved Processes
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Spiral-bound. Condition: Good. Michele Kierstead (illustrator). This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0000887666
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The Problem Solving Memory Jogger: Seven Steps to Improved Proces
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The Problem Solving Memory Jogger : Seven Steps to Improved Processes
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Condition: As New. Michele Kierstead (illustrator). 1 Edition. Used book that is in almost brand-new condition. Seller Inventory # 48006953-6
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The Problem Solving Memory Jogger : Seven Steps to Improved Processes
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Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Unknown. Condition: As New. No Jacket. Michele Kierstead (illustrator). Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.45. Seller Inventory # G1576810313I2N00
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The Problem Solving Memory Jogger: Seven Steps to Improved Processes
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Spiral-bound. Condition: Very Good. Michele Kierstead (illustrator). Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_430689590
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The Problem Solving Memory Jogger: Seven Steps to Improved Processes
Published by
Goal/QPC, United States, 2000
ISBN 10: 1576810313
ISBN 13: 9781576810316
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 4 out of 5 stars
Paperback. Condition: Very Good. Michele Kierstead (illustrator). The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR007025652
Quantity: 3 available