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This valuable pocket guide opens your team members' minds to the power of Six Sigma to close the value gap between you and your competitors... Increase your company's profitability...strengthen your market position...and make your company a happier, more successful place to work! Beginning with an overview and introduction to Six Sigma concepts, primary terminology, and the basics of the DMAIC method, this valuable pocket guide presents forty-one Six Sigma tools including the CTQ (Critical To Quality) Tree, FMEA (Failure Mode and Effects Analysis), Kano Model, MSA (Measurement Systems Analysis), process sigma, regression, SIPOC (Suppliers, Inputs, Process, Outputs, Customers), Six Sigma Storyboard, VOC Data-Collection System, and y= f (x) formula. Easy-to-follow, step-by-step approach makes the Six Sigma process transparent to users. Speed bumps are identified and explained to aid immediate understanding. Text is enriched with diagrams, charts, and tables. Information is presented with instructor-type questions and bulleted responses that cut quickly to the core of every issue. Thoughtful tips throughout head off misunderstandings before they can take root. Examples and cases clarify complex concepts.
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Published in 1994, the original Memory Jogger II introduced many of the quality tools commonly used for process improvement, planning, and problem solving, but it lacked specific information on how and when these tools should be used in support of Six Sigma.In the late 1990s, many leading Six Sigma organizations began asking us to create customized versions of The Memory Jogger II. In addition to the quality tools, these books also contained company-specific Six Sigma material. In time, we concluded that a widespread need existed that would be met if we created The Six Sigma Memory Jogger II.To that end, we enlisted the help of Oriel Inc. of Madison, Wisconsin, to ensure that this book's content is appropriate for Six Sigma team members. Oriel has extensive experience in training and coaching Six Sigma teams and project leaders. We believe that the insights contained in this book, which we have gathered from many sources, combine to create a valuable resource for helping Six Sigma teams to learn and apply these powerful quality tools. We trust you will agree.Bob Page GOAL/QPC
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