20 Communication Tips at Work: A Quick and Easy Guide to Successful Business Relationships - Softcover

Eric Maisel

Softcover

ISBN 10: 1577311280 ISBN 13: 9781577311287

Publisher: New World Library, 2001

Synopsis

Despite all the high-tech advances of the last several years, one aspect of the work environment remains sadly inefficient: coworkers ability to communicate well. Emails abound, teleconferences connect distant offices, and deals are closed in a matter of minutes. Yet most of the things people accomplish or don t depends on their ability to communicate with others. These 20 tips, designed to serve both employee and employer, include advice on how to offer critical feedback, understand the messages one receives, sort out motivations, offer praise, and keep people informed. Each suggestion is followed by an explanation along with examples. Brief exercises help readers assess their own communication skills.

About this title

Reviews

Although we have more information to communicate, more people to communicate with and more options for doing it, the fundamentals of communication haven't changed, according to Eric Maisel (Fearless Creating; 20 Communication Tips for Families), a licensed marriage and family therapist and a management lecturer at St. Mary's College. Maisel's 20 Communication Tips @ Work (e.g., "never treat work communications cavalierly," "learn to identify all the information that messages contain") is clear and accessible, and includes a series of 30-second exercises for rapidly improving one's communication skills. 25,000 first printing; 25-city morning-drive radio tour.

Copyright 2001 Cahners Business Information, Inc.

Edition details

• Publisher: New World Library
• Publication date: 2001
• Language: English
• ISBN 10: 1577311280
• ISBN 13: 9781577311287
• Binding: Paperback
• Edition number: 1
• Number of pages: 128