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Synopsis
The current trend in organizations is toward participative management. Nonsupervisory personnel take on organizational tasks formerly assigned to supervisors, managers, and higher-level executives; managers and supervisors become facilitators rather than order givers. As this trend continues, all levels of the organization need the effective communication traditionally attributed to positions of leadership. As in previous editions, Andrews and Baird write in a clear, accessible style. They distill relevant theory and research on the structures and functions of communication in organizations and offer communication strategies and skills vital to diverse organizational contexts. For the eighth edition, they have updated examples and added new information on a variety of topics, including civic engagement, effective writing, nonverbal communication, cross-cultural communication, multinational business and ethics, telecommuting and virtual work teams, posting resumes on the Internet, pressure and stress in the workplace, study circles as a vehicle for managing conflict, and gender and leadership in groups. At the end of each chapter, questions for discussion tap critical-thinking skills, exercises promote research and exploration, and case applications challenge readers to analyze real-world situations and implement effective communication strategies. Not-for-sale instructor resource material available to college and university faculty only; contact publisher directly.
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From the Publisher
Titles of related interest also available from Waveland Press: Allen, Difference Matters: Communicating Social Identity, Second Edition (ISBN 9781577666738); and McCloskey, Economical Writing, Second Edition (ISBN 9781577660637).
Review
Andrews & Baird got it right! Very insightful book. Students get an inside view of communicating effectively in the business and professional world. Students who want to be prepared when they enter their careers need this book! --Kelly Brennan, Clackamas Community College
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- PublisherWaveland Pr Inc
- Publication date2005
- ISBN 10 1577663799
- ISBN 13 9781577663799
- BindingPaperback
- Number of pages617
- Rating
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Communication for Business and the Professions
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Communication for Business and the Professions
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