Synopsis
This non-technical book will teach you: 1. What are the basic computer telephony concepts, and applications such as Voice Response, Call Centers, Fax Servers, and PC Switch technologies. 2. How others have handsomely profited from UNIX based computer telephony applications through an in depth review of 14 business case histories in various industries. 3. Study the processes of implementing a multiple site, international computer telephony integrated call center environment. 4. Understand the business problems and processes that lead to significant cost savings and competitive advantage. What measures are needed to be taken to create the business case for your enterprise computer telephony solution. "This is a great book. In it you'll find business solutions you didn't know existed...If you follow this advice you will be well served." -Doug Michaels, Chief Technical Officer and Co-founder of SCO
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UNIX Computer Telephony : The Complete Guide
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 48237773-6
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Unix Computer Telephony: The Complete Guide
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail. Seller Inventory # OTV.157820013X.VG