Successful software depends not only on technical excellence but on how members of the software team work together. Written in easy to understand language by a leading expert in the field, this ground-breaking volume provides an overview of the team culture required to develop quality software. Reflecting the different views on the nature of software quality, the book helps groups in a software team to communicate more effectively and to overcome the conflict created by their different perceptions of quality.
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Isabel Evans is currently an independent training provision and quality improvement consultant. She has nearly 20 years experience in the IT industry, specializing in quality management, testing, training and documentation. She has aided organizations in the development of standards, methods and procedures to support testing of software during development and maintenance projects. She has also provided quality assurance support, release management, and customer support for IT organizations and has published extensively.
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