The Agile Manager's Guide to Managing Irritating People (The Agile Manager Series) - Softcover

Straub, Joseph T.

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9781580990172: The Agile Manager's Guide to Managing Irritating People (The Agile Manager Series)

Softcover

ISBN 10: 1580990177 ISBN 13: 9781580990172

Publisher: Velocity Pub, 1999

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You meet them in every job. They annoy you, hinder you, and keep you tossing and turning at night. Who are they/ Irritating people. They include perpetually overstressed, who be you to grant favors, extend deadlines, or lighten their workloads; Know-it-alls, who have all the answers as well as massively irritating egos; Wafflers, for whom no decision is ever final; and worrywarts, who can spread panic with amazing ease. Don't let irritating people make your life miserable! Author Joseph Straub shows you how to handle them-whether subordinate, peer, or boss. You'll learn to: Focus on behavior, not on that vague term attitude. Identify specific irritating personality types and discover how to manage each for the long-term Turn irritation to advantage by tapping people's skills and expertise. It help you step back, calm down, assess fractious folks fairly, and advise ways to deal with them despite their exasperating nature.

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