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Synopsis
In the late 1990s, treatment-related deaths or complications” were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of quality improvement” used at Toyota and NASA, and to apply them to the practice of medicine. This book tells their story, and how these heretical” ideas have blossomed into a movement, bringing the focus back to where it should have always been: the patient.
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About the Author
Charles Kenney is the author of five works of nonfiction. A former Boston Globe journalist, he has served as a consultant to Blue Cross Blue Shield of Massachusetts on the company's quality and safety initiative.
Review
Physicians Practice, October issue
“The Best Practice argues persuasively that, in fact, getting sick in the United States doesn’t beat getting sick in Sweden — or in Denmark, England, Germany, Canada, or just about anywhere else in the developed world, for that matter.”
TheHealthCareBlog.com
“ ‘The Best Practice’ is an amazingly readable book. My amazement is not a reflection on Kenney's writing, but rather that he managed to make health care quality interesting for nearly 300 pages.”
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- PublisherPublicAffairs
- Publication date2010
- ISBN 10 1586487973
- ISBN 13 9781586487973
- BindingPaperback
- Number of pages336
- Rating
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