The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change) - Softcover

Book 7 of 31: Public Management and Change series

Moynihan, Donald P.

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9781589011946: The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change)
Softcover
ISBN 10: 1589011945 ISBN 13: 9781589011946
Publisher: Georgetown University Press, 2008

Synopsis

Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model―but the rush to reform has not delivered as promised.

Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management―such as building measurement systems to acquire more performance data―but have neglected wider organizational change that would facilitate the use of such information. In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes.

How do governments use the performance information generated under performance systems? Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform.

A valuable resource for public administration scholars and administrators, The Dynamics of Performance Management offers fresh insight into how government organizations can better achieve their public service goals.

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About the Author

Donald P. Moynihan is an associate professor of public affairs at the La Follette School of Public Affairs at the University of Wisconsin-Madison.

"About this title" may belong to another edition of this title.

Publisher
Georgetown University Press
Publication date
2008
Language
English
ISBN 10 
1589011945
ISBN 13 
9781589011946
Binding
Paperback
Number of pages
264
Rating
  • 3.10 out of 5 stars
    10 ratings by Goodreads