Provides an analysis of the important strategies for integrating IT systems into fields such as e-business and customer-relationship management. This work gives readers a comprehensive survey of enterprise architecture and integration approaches.
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Wing Lam is Associate Professor at Universitas 21 Global, a leading online graduate school, where he is also programme director for the Master in Management in Information Technology. In addition to academic positions in universities in Singapore and the UK, Dr Lam has held consultancy positions with Logica-CMG, ICL (now Fujitsu) and Accenture. His current research interests include enterprise integration, knowledge management and software engineering management. Dr Lam has over 80 publications in peer-reviewed journals and conference proceedings and currently serves on the editorial boards of several journals. Venky Shankararaman is a Practice Associate Professor at the School of Information Systems, Singapore Management University, Singapore. His current areas of specialization include enterprise architecture, enterprise integration, service oriented architecture and business process management. He has over 14 years of experience in the IT industry in various capacities as a researcher, academic faculty member and industry consultant. Venky has designed and delivered professional courses for governments and industries in areas such as enterprise architecture, technical architecture, enterprise integration and business process management. Venky also worked as a faculty member at several universities in the UK and Singapore, where he was actively involved in teaching and research in the areas of intelligent systems and distributed systems. He has published over 50 papers in academic journals and conferences.
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