Making Yourself Indispensable: The Power of Personal Accountability - Hardcover

Samuel, Mark

Hardcover

ISBN 10: 159184469X ISBN 13: 9781591844693

Publisher: Portfolio, 2012

Synopsis

Imagine waking up with enthusiasm every workday. Imagine being certain that you are highly valued by your boss and coworkers. Imagine feeling secure and in control because, even if jobs are being eliminated, you're too valuable to let go. In other words, imagine being indispensable.  
Sound too good to be true? Not according to Mark Samuel, who has helped thousands of people around the world get on the path to personal achievement and fulfillment. He shows why the key to becoming indispensable is to embrace accountability rather than run from it, in everything you do at work and in your personal life.
You'll see how Samuel's Personal Accountability Model really worked for people such as:
·         Lynn, who transformed herself from the worst teacher at her school to one of the most respected.
·         Dan, an office assistant of ten years who finally figured out how to jumpstart his career.
·         Mary, a super visor who had continually been skipped over for promotion, until she finally decided to stop "playing it small."
·         Jerry, a plant manager who got stuck in a "victim loop" when his division began to underperform. Only when he stopped blaming others could he find the energy and ideas to help his plant overcome its challenges.
Becoming indispensable doesn't require a fancy degree, a senior management title, or a huge income. It's a mind-set available to anyone, as you'll learn from these and other inspiring true stories. You'll also discover Samuel's proven strategies for letting go of victimhood, figuring out what's really holding you back, and taking smart actions to achieve your highest goals.

About this title

About the Author

Mark Samuel is the founder and CEO of IMPAQ, an award winning international consulting firm that teaches organizations how to thrive in the competitive global marketplace. "Making Yourself Indispensable" was recently named Best New Business Book by the International Book Awards. He has championed sustainable improvement in companies such as Michelin, American Express, and Hewlett-Packard. An award-winning public speaker, he lives in Los Angeles.
Visit MarkSamuel.com

Review

"An inspiring guide to being accountable in all aspects of your life--from work to home to relationships. . . . A road map to achievement and a source of practical wisdom."" "
---ARIANNA HUFFINGTON, founder, The Huffington Post

"If only this was compulsory reading for all of us, with timely reminders to each other when we fall into the 'victim part of the accountability loop'--I think the world would be a better place."""
---HELEN GOLDSON, VP, talent management, Goodrich

""Making Yourself Indispensable" talks to you and encourages you. It is like having a professional career coach at your fingertips to help you improve and be more effective. It gives you principles and a new mind-set that you can put to use immediately to make a difference. It makes you think differently. It builds your confidence that you can do better. This book is indispensable."
---DARWIN RICHARDSON, plant manager, Baxter Healthcare Corporation

"I researched for years looking for a simple way of describing accountability without all of the negative stuff associated with it. The Personal Accountability Model is the answer. This method has assisted my staff and our employees in moving away from resistance, blame, or hiding and in learning how to take full accountability for the success of their actions. As a result, we are more successful than ever."""
---PAUL TRINIDAD, director, customer supply chain, Johnson & Johnson

"Supercuts is dedicated to customer service and providing high-quality services and products. Yet customer expectations are increasing each year. "Making Yourself Indispensable" and the Personal Accountability Model have provided our team with the inspiration and tools to make those improvements so we can continuously raise the bar on customer service."
---CHRISTINA R. CAMPBELL, Christina Campbell & Company, Supercuts

"I have known Mark and his accountability work for over twenty years now. He is an exceptionally wise, insightful, and effective consultant, and I have worked along aside him on numerous client engagements. As a pioneer myself in the field of personal responsibility, I applaud the work Mark has done to place the spotlight on the Power of Personal Accountability. This book is truly indispensable."---RUSSELL BISHOP, editorial director, The Huffington Post

"The lessons learned in "Making Yourself Indispensible" take the mystery out of accountability by not only providing a foundational language for practicing accountability, but a complete road map as well. It has been my personal experience that by applying these principles across an organization, people do transform, ultimately leading to more accountable individuals, teams, and organizations with improved business results."
---ANN M. HACKETT, PhD, vice president, talent management, H&R Block

"After more than twelve years of using Mark Samuel's powerful tools and insights now taught in "Making Yourself Indispensable," I have seen hundreds of people in my organization become more effective and satisfied at work. This book is a proven and inspiring path to greater levels of achievement and fulfillment in life."
---TODD PIERCE, executive vice president, Salesforce.com

Edition details

• Publisher: Portfolio
• Publication date: 2012
• ISBN 10: 159184469X
• ISBN 13: 9781591844693
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 240