"Loyalty Unplugged is an excellent guide through the complex strategies and tactics required to build customer loyalty. We have used Duffy's strategies with success, and I strongly recommend this book to marketing professionals around the world." Luiz Buono, Fabrica Comunicacao Dirigida, Brazil
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Paperback. Condition: Very Good. Contents are tight and clean. Seller Inventory # 050212
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paperback. Condition: VeryGood. Presumably inscribed by author on inside front cover. Seller Inventory # 5D400000A8T2_ns
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Soft cover. Condition: Near Fine. Book is clean with no marks, highlighting or page folds. Bookseller Inventory BS/ME32870115. Seller Inventory # 003287
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