Change Request Management With Sap Solution Manager: Sap Essentials #59 (Sap Press Essentials, 59) - Hardcover

Friedrich, Matthias; Sternberg, Torsten

Hardcover

ISBN 10: 1592292615 ISBN 13: 9781592292615

Publisher: Sap Pr America, 2009

Synopsis

This Essentials guide provides a detailed overview of the functionality of SAP Solution Manager Change Request Management. It teaches administrators and change managers how to implement and configure this powerful tool. The implementation is covered in detail, followed by coverage of special extensions such as extended transport landscapes or CTS+. The book concludes with tips for an iterative introduction and for troubleshooting.

After reading this guide, administrators will be able to configure and implement the functionality, enhance it, and solve their Change Request Management problems.

About this title

About the Author

Matthias Friedrich holds a degree in Information Management and started working for SAP SI AG in Dresden in 1998. Initially, he worked in the Global Support Center Austria in the areas of user administration and R/3 system security. He then went on to specialize in the Service Desk in SAP Solution Manager and was heavily involved in the creation of a service desk for application management. Change request management is another focus of Matthias’ work. Matthias is now with Bautzen IT.

Edition details

• Publisher: Sap Pr America
• Publication date: 2009
• Language: English
• ISBN 10: 1592292615
• ISBN 13: 9781592292615
• Binding: Hardcover
• Number of pages: 297