This book provides a set of easy to use and proven techniques and procedures for conducting problem solving meetings more efficiently and productively, with less frustration, effort, and conflict. William M. Fox presents an approach to group problem solving―the Improved Nominal Group Technique (INGT)―that will help minimize or eliminate the common problems, such as personality clashes or wasted time, that are often found in groups. And he demonstrates how this approach will enhance employee involvement, increase productivity, and encourage innovation.
Throughout, Fox provides numerous practical suggestions for handling all phases of group problem solving―including how to conduct a meeting, how to keep discussions on track, and how to handle voting. He also describes in detail how to effectively implement the rules and procedures of INGT to achieve such objectives as identifying problems, solving a problem when no standard solution is available, and refining written proposals or other documents. And he discusses how his method encourages full participation by group members and saves valuable meeting time by making use of premeeting preparation. Fox shows how INGT can help improve the competence of group leaders and make it possible for new leaders or new groups to get to work as quickly as possible. And he explains how this approach can be implemented in a broad range of programs and special groups―including quality circles, job redesign teams, program planning groups, confrontation meetings, and conflict resolution teams.
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Provides an integrated, easy-to-use approach that improves efficiency, minimizes interpersonal conflicts, and produces results. Explains how the Improved Nominal Group Technique can help eliminate many common problems that conventional group procedures often cannot solve effectively.
William M. Fox is a professor emeritus of management at the Graduate School of Business Administration of the University of Florida and a consultant. He received his B.B.A. and M.B.A. degrees in organizational behavior from the University of Michigan in 1948 and his Ph.D. degree in organization and management theory from Ohio State University in 1954. Fox has conducted leadership studies for the Office of Naval Research, studied Japanese management as a Senior Fulbright Research Scholar, and served as a management consultant to the air force. He has published several books and numerous articles. He is a member of the American Psychological Association and a Fellow in the Academy of Management. Bill was a Fulbright Lecturer at the Finnish School of Economics and the Swedish School of Economics in Helsinki, Finland in 1958. He was a Fulbright Senior Research Scholar studying Japanese management and lecturing at Kyoto University in Kyoto, Japan in 1974. He is a member of the American Psychological Association and was elected a Fellow in the Academy of Management. Additional book publications: He was editor of READINGS IN PERSONNEL MANAGEMENT FROM FORTUNE, Henry Holt, 1957 (Revised Edition, 1963); author of THE MANAGEMENT PROCESS: AN INTEGRATED FUNCTIONAL APPROACH, Richard Irwin, 1963 (a finalist for the 1963 McKinsey Foundation Book Award; an Italian edition was published in 1969); AMERICAN VALUES DECLINE: WHAT WE CAN DO, Bookman, 2005; BEHAVIOR MODELING TRAINING FOR DEVELOPING SUPERVISORY SKILLS, (Instructor and Trainee Manuals, 2009), Information Age Publishing. Co-Principal Investigator for P developing effectiveness criteria for the evaluation of research activity, NASA, 1970-72. Principal Investigator for Longitudinal Studies On The Effects of Leader Behavior, US Office of Naval Research, 1970-74.
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