Assessing Organizational Communication: Strategic Communication Audits (The Guilford Communication Series) - Softcover
Synopsis
This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible prose are the "tools of the trade" for planning and initiating audits, gathering data using a wide variety of methodologies, analyzing the findings, and preparing effective reports. Throughout, practical examples drawn from the authors' influential work in the field help readers understand the real-world applications of the concepts discussed and gain skills for creative problem solving. A successor volume to Cal Downs's popular Communication Audits, the book has been extensively rewritten with many new topics and two entirely new chapters reflecting today's critical issues and best practices. It will serve as both an authoritative primer for human resource and management consultants and a comprehensive text for undergraduate and graduate students in organizational communication.
"synopsis" may belong to another edition of this title.
About the Author
Cal W. Downs, PhD, is Professor of Organizational Communication at the University of Kansas.
Allyson D. Adrian, PhD, is Adjunct Assistant Professor of Management at the McDonough School of Business, Georgetown University.
Excerpt. © Reprinted by permission. All rights reserved.
Contents
1. Introduction
2. Initiating and Planning an Assessment
3. Conducting Team Audits
4. Choosing Focal Areas to Assess
5. The Interview: Most Basic Assessment Technology
6. Diagnosis through Questionnaires
7. The International Communication Association Survey
8. Downs/Hazen Communication Satisfaction Questionnaire
9. Critical Communication Experience
10. ECCO Analysis
11. Diagnosing Communication Networks
12. Focus Groups
13. Final Analysis and Interpretation
14. The Final Report
References
Author Index
Subject Index
About the Authors
"About this title" may belong to another edition of this title.
Search results for Assessing Organizational Communication: Strategic Communicat...
Stock Image
Assessing Organizational Communication: Strategic Communication Audits (The Guilford Communication Series)
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00092012158
Stock Image
Assessing Organizational Communication: Strategic Communication Audits (The Guilford Communication Series)
Seller: Idaho Youth Ranch Books, Boise, ID, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or limited small stickers. Book may have a remainder mark or be a price cutter. Seller Inventory # CU-03-07-05-0517
Stock Image
Assessing Organizational Communication: Strategic Communication Audits
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1593850107I5N00
Stock Image
Assessing Organizational Communication: Strategic Communication Audits
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1593850107I3N00
Stock Image
Assessing Organizational Communication: Strategic Communication Audits
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1593850107I5N00
Stock Image
Assessing Organizational Communication: Strategic Communication Audits
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1593850107I3N00
Stock Image
Assessing Organizational Communication: Strategic Communication Audits
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1593850107I3N10
Stock Image
Assessing Organizational Communication: Strategic Communication Audits (The Guilford Communication Series)
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_420827645
Stock Image
Assessing Organizational Communication: Strategic Communication Audits (The Guilford Communication Series)
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_429850517
Stock Image
Assessing Organizational Communication: Strategic Communication Audits (Guilford Communication Series)
Seller: HPB-Diamond, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_447835837