Managing Contacts with Microsoft Outlook 2007: Business Contact Manager

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9781598634457: Managing Contacts with Microsoft Outlook 2007: Business Contact Manager
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Want to learn how to manage customer, prospect, and vendor information in Microsoft Outlook 2007 Business Contact Manager? Want to use Microsoft Outlook to quickly and easily follow up on sales leads? Look no further! With minimal time investment, you can quickly and easily get up to speed on the powerful contact management functionality of Business Contact Manager. All you need is the information in this book. Managing Contacts with Microsoft Outlook 2007 Business Contact Manager clearly and concisely reviews the practical areas of Business Contact Manager, such as contact management, sales opportunity management, marketing and campaign management, and project management. It examines each area of functionality, including relevance to most businesses. Step-by-step instructions and easy-to-follow screenshots are provided throughout the book for you to easily learn the application. The book is set up in such a way that it's easy to use as you work, which facilitates a "learn by doing" approach. Managing Contacts with Microsoft Outlook 2007 Business Contact Manager is an ideal tool for all Microsoft Outlook users looking to easily manage their long lists of contacts, follow up on their leads, and increase their productivity!

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About the Author:

Edward Kachinske has written or co-written more than 25 books on CRM-related topics, including Maximizing Your Sales with Microsoft Dynamics CRM 4.0, Maximizing Your Sales with Salesforce.com, and Managing Contacts with Outlook. He is a frequent speaker at CRM-related conferences and is on the Microsoft Dynamics EC Advisory Board. Edward is the President of Innovative Solutions, a Gold Certified Microsoft Dynamics CRM Partner. He is certified in Microsoft Dynamics CRM and is a Microsoft Certified Trainer.

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Chapter 1. Installing Outlook BCM Chapter 2. Working with Contacts Chapter 3. Setting up Accounts Chapter 4. Searches & Filters Chapter 5. Managing Your Calendar Chapter 6. Working with Opportunities Chapter 7. Writing Letters & Campaigns Chapter 8. Managing Projects Chapter 9. Reports Chapter 10. Customizing Your Database Chapter 11. Setting up Offline Databases Chapter 12. Database Maintenance Chapter 13. Add-on Products & Web Resources

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