For library managers, this book explains evaluation and assessment research and identifies the components of proper execution, such as planning, decision making, and accountability.
· Tables and figures enhance the written text and identify supplemental readings
· Appendices offer learning tools such as an example of a research study and a case study
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Evaluation and assessment are integral parts of the research process. Research is something that all library managers need to know how to do, but the evaluation and assessment results are only valuable if they also understand how to apply them to managerial decision-making, planning, and communication with library stakeholders.
Peter Hernon is professor of library and information science at Simmons College, Boston, MA. He is the author of over 50 books, including Libraries Unlimited's Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes.
Robert E. Dugan is dean of libraries at University of West Florida, Pensacola, FL. He has written extensively on the application of information technologies outcomes assessment, financial management, and planning.
Danuta A. Nitecki is dean of libraries and professor in the College of Information Science and Technology at Drexel University, Philadelphia, PA. She writes on topics such as service quality, document delivery, and the impact of digital images on teaching and learning.
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