Perfect Customer Service - Softcover

Ward Flynn

Softcover

ISBN 10: 1599160331 ISBN 13: 9781599160337

Publisher: In-Service Institute, LLC, 2006

Synopsis

The Perfect Customer Service offers a step-by-step process for organizations to strive for perfect customer service by applying principles of continuous improvement to the customer care arena.

About this title

About the Author

Ward Flynn is a nationally recognized speaker and corporate consultant. As an executive in the e-Learning industry, he documents a zero customer attrition rate over the past five years. His previous book, "Truth Zone" (ISBN:0536007535) is available on Amazon.

Edition details

• Publisher: In-Service Institute, LLC
• Publication date: 2006
• Language: English
• ISBN 10: 1599160331
• ISBN 13: 9781599160337
• Binding: Paperback
• Number of pages: 120