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You're six simple steps away from building a culture of accountability
Accountability is a hot topic in nursing and many nurse managers striving to improve their organizations ask themselves, How can I get my staff to be accountable?
It's easy to become frustrated when your staff lack accountability and when they fail to do what is expected of them. And it's often a struggle to bridge the gap between your staff's performance and your expectations.
The HCPro book and CD-ROM Accountability in Nursing: Six Strategies to Build and Maintain a Culture of Commitment provide you with six easy-to-follow steps that will help you hold staff accountable for their behaviors and actions.
You will learn how to:
- Set and hold staff to expectations for nursing behavior
- Use active listening and assertive speaking
- Recognize when people do not make a commitment
- Change non-commitments to commitments
- Engage staff to make commitments to participate in important initiatives
With Accountability in Nursing as your guide, you have the tools to hold your staff, your peers, your superiors - and even yourself - accountable for providing excellent patient care.
Take a look at the Table of Contents:
Chapter 1: What is Accountability?
Chapter 2: Accountability Tools
Chapter 3: Personal Accountability
Chapter 4: Holding Staff Accountable
Chapter 5: Holding Peers Accountable
Chapter 6: Seeking Accountability With Your Manager or Supervisor
Chapter 7: Working with Physicians
Chapter 8: Promoting Accountability with the C-Suite
Bonus tools on CD-ROM
The included CD-ROM contains bonus tools such as an accountability pocket card. This quick reference tool contains the right language to use during difficult conversations and tips to hold others accountable.
"synopsis" may belong to another edition of this title.
Eileen L Dohmann, RN, BSN, MBA, NEA-BC, is Vice President of Nursing at Mary Washington Hospital in Fredericksburg, VA, where she is responsible for nursing care and services, as well as operational oversight for MW Home Health and Hospice and Cancer Center of Virginia. With 25 years experience as a nurse, she is an advocate for the profession of nursing and excellence in nursing practice.
"About this title" may belong to another edition of this title.
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