Items related to Creating a Culture for Information Systems Success...

Creating a Culture for Information Systems Success (Information Systems Collection) - Softcover

Belkhamza, Zakariya

 
9781606497449: Creating a Culture for Information Systems Success (Information Systems Collection)

Synopsis

Issues related to organizational context appear frequently in discussions of information systems success. The statement that the information system did not fit the behavioral context of an organization is often part of the explanation of why a particular information system encountered unanticipated resistance from employees and never met expectations. While this context has been intensively studied, we still lack evidence on how this organizational context affects the success of an information system from a managerial action perspective. This type of managerial involvement is often neglected to the extent that it becomes an obstacle to organizational performance. The objective of this book is to assist managers in creating a cultural environment within their organizations that leads to successful implementation of their information systems. The book defines the behavioral context of an organization and demonstrates how, through the leadership of managers and executives, the success of an information system can be achieved. Guidelines for managers will be provided which address how to create this organizational context, measure it, and insure the success of the information system used within it. Once this process is implemented, it becomes apparent to employees within the organization what constitutes a successful information system and how it can be assessed. This phenomenon, which is referred to as a System Behavioral Success Model, represents how managerial actions drive and shape the perception of an information system; and how behavior influences the success of the technical system amidst a complex structure of organizational change.

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About the Author

Zakariya Belkhamza is a senior lecturer in MIS at the faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, and a visiting professor of information systems at the Ahmed Bin Mohammed Military College, Qatar. He teaches management information systems subjects at both undergraduates and postgraduate levels. He holds a PhD in management information systems and master's degree in business. In addition to his teaching experience, he is involved in many research and consulting activities in Malaysia, Thailand and Turkey and Algeria. He has more than 15 years of research experience. He authored several books and his research appeared in many international journals and publications.

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