Managing Diversity Flashpoints in Higher Education (The ACE Series on Higher Education)

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9781607096528: Managing Diversity Flashpoints in Higher Education (The ACE Series on Higher Education)
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Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts that arise out of issues of identity difference, both for individuals and for campus work teams who provide direct service to students. Managing Diversity Flashpoints in Higher Education empowers readers to diagnose diversity flashpoint situations and positively address them without creating defensiveness and barriers to dialogue. The authors include an overview of the changing ethnic, racial, and gender composition of students in higher education in the United States and the major trends in campus responses to the changing student population. They offer an approach to creating higher education environments that welcome people of all cultural characteristics and promote civility on campus. The book is founded on the authors' research on diversity flashpoints in higher education for which they interviewed a national sample of student affairs professionals. The authors identified uncomfortable interpersonal situations with faculty members in which the discomfort arose from student identity difference. This process led to the formulation of strategies for using vignettes (resulting from interviews) in professional development sessions.

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Book Description:

A survival guide for administrators and faculty who face diversity flashpoints in their daily interactions with students.

About the Author:

Joseph E. Garcia is the Bowman Distinguished Professor of Leadership Studies and director of the Karen W. Morse Institute for Leadership at Western Washington University. He is president of the Management Faculty of Color Association and serves on a number of editorial boards in the fields of management and management education.
Karen J. Hoelscher is professor of elementary education in the Woodring College of Education at Western Washington University. In 2001, Hoelscher received Western Washington University's Diversity Achievement Award.

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9780275989804: Managing Diversity Flashpoints in Higher Education (ACE/Praeger Series on Higher Education)

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ISBN 10:  0275989801 ISBN 13:  9780275989804
Publisher: Rowman & Littlefield Publishers, 2007
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