S.M.I.L.E: How a People-First Philosophy Creates Extraordinary Sales - Hardcover

Steve M. Rigby

Hardcover

ISBN 10: 1626345643 ISBN 13: 9781626345645

Publisher: Greenleaf Book Group Press, 2019

Synopsis

AMAZON BESTSELLER IN CONSUMER BEHAVIOR

A Joyous Journey to Sales Success
In a world full of quick fixes and hyper-aggressive focus on systematized sales, S.M.I.L.E. takes readers on a different path: better sales and better living through relationship building. Written for both rookie and veteran real estate agents and salespeople everywhere, this book is the antidote to the frenzied, formulaic, and pressure-driven sales tactics so common in the real estate world and other industries. S.M.I.L.E. is a business parable about:

• Living life with integrity, authenticity, and passion
• Helping others become the best version of themselves
• Transformation and personal growth in sales

Not just another gimmicky sales and business methodology, S.M.I.L.E. shows readers how to build relationships that will yield a bountiful harvest of sales, not just today but for the long term, using effective, people-centered sales strategies everyone feels good about. Agents and salespeople will learn how to not only apply a relationship-based approach to successful selling but also carve out a meaningful legacy in their work and lives.

In S.M.I.L.E., Steve Rigby, author of Circle Selling – A Revolutionary Approach to Sales Success and CEO of New Wings Consulting, LLC, a firm that helps salespeople, sales teams, and companies get in the ''people'' business, redefines success and focuses readers on making a difference, not just a dollar. This is a book about loving what you do, doing it in a way that impacts lives, and reaching new heights of personal and professional success.

About this title

About the Author

For nearly two decades, Steve Rigby served the homebuilding industry as both a student and a teacher of selling, managing, and training. He was responsible for directing the sales efforts for three of the nation's top-ten public homebuilders. As a result, those companies experienced tremendous growth with very healthy bottom lines.

In the past decade plus, Steve has continued to prove his proficiency as a thought leader through his own business, New Wings Consulting, LLC, which serves companies across a variety of industries. As he's accustomed to seeing, those companies are also experiencing tremendous growth and very healthy bottom lines.

Steve resides on Lake Travis, just outside Austin, Texas, with his wife, Susan, their two horses, Blondie and Envy, and their dog, Drizzle.

If you're up for a visit, he and Susan conduct retreats at their cabin on the lake. Those who have been there will tell you it's something worth considering!

Review

''Reading S.M.I.L.E. will not just make you a better salesperson, but a better parent, spouse, friend, and person. The lessons told in this business parable are the foundation for a long and successful career in sales and what is needed to save the integrity of the sales industry today.''
--Harry Roberts, cofounder of Mattress Firm

''Steve Rigby has written a delightful parable with an important message: When it comes to people and profits, think both/and, not either/or. The best salespeople know that a focus on both relationships and results is necessary for success. Read this book, apply Steve's principles, and get your S.M.I.L.E. on!''
--Ken Blanchard, coauthor of The New One Minute ManagerŪ and Servant Leadership in Action

''S.M.I.L.E. would be a great addition to any brokerage wanting to adopt a people-first philosophy or for any agent who wants to transform their career. The philosophies and strategies are easy to understand and apply, and I especially liked the complete review at the end of the book. Even if you're only able to adopt one or two of these ideas, your outlook will change enough to elevate your business little by little until you can revisit the book again.''
--Debra Hernandez, Director of Professional Development, Texas Association of REALTORSŪ

''S.M.I.L.E. combines a creative storyline that draws you in, with the success stories of real people. This is a must-read for any sales professional looking to take their business to the next level.''
--David Osborn, New York Times best-selling author of Wealth Can't Wait and Miracle Morning Millionaires

''Steve Rigby has proven himself to be a great communicator of ideas in real estate and all selling. His strategies outlined in S.M.I.L.E. are invaluable for anyone who makes a living in sales. Steve has always been about helping people fulfill their potential. This book shows readers how to do that in a new and delightful way.''
--Don Klein, founder and CEO of Chesmar Homes

''S.M.I.L.E. gives clear insight into the secrets of listening. When the customer senses you actually care more about their needs than a commission or sale, then and only then can you build a future in sales. Steve takes you on a terrifically fun journey that teaches you how to build relationships and drive business to your door.''
--Bob Easter, author of The 14 Home Selling Secrets, Home Buying Power, and The Numbers Game

''The key to success in business and in life is the development of caring relationships. Steve Rigby's gem of a book, S.M.I.L.E., offers a blueprint for practicing and growing our emotional intelligence in order that we might be fulfilled in our work world as well as our personal life. You can't go wrong if you find out how to S.M.I.L.E.''
--Lynette Sheppard, author of The Everyday Enneagram, A Personality Map for Enhancing Your Work, Love, and Life...Everyday

''For those who want to thrive in business and in life, there is no better place to start than here. S.M.I.L.E. teaches pivotal sales concepts in a unique way that will help readers soar to success. This inspiring, witty, and colorful book is a powerful story on mastering your professional and personal relationships.''
--Keith Zars, founder of Keith Zars Pools

''Steve Rigby's S.M.I.L.E. is a masterpiece! He provides the simple, specific formula for putting your customer first and being successful in sales. I highly recommend S.M.I.L.E.''
--Larry Kendall, author of Ninja Selling

''Steve Rigby has made a tremendous impact on our sales team through his 'simple' approach of putting people first. Over the past two years, our company has experienced exponential growth in sales, revenue, and more importantly, relationships. In S.M.I.L.E., Steve captivates his readers by reinforcing the power of a ''smile.'' This book is a must-read, and we are excited to implement the fundamentals of S.M.I.L.E. into our everyday lives.''
--Steve Louis, Division President, Bella Vista Homes

''S.M.I.L.E. is a simple and easy read in its telling but a rich and meaningful one in the way it teaches both seasoned and unseasoned salespeople. I found its concepts relevant and applicable to the work I do with clients and professionals, and I had many ''ah ha'' moments as I thought about Steve's approach to sales. Steve's care and concern for others and desire to help people obtain the best in their career and life are genuine. I highly recommend this book and the principles Steve presents to any business person.''
--Linda Carter, founder of Life's Next Step

''Steve has taken complicated, business-oriented concepts and woven them into a story that simplifies and focuses in on what is truly important and effective in sales. S.M.I.L.E. shows us how to treat customers, clients, and people, so we can make it in today's fast-paced world. The key to success in business and in life starts with the principles Steve offers his readers, but this is something that's overlooked at even the best business schools in the country. Apply the concepts in S.M.I.L.E. You won't be disappointed in the results and your work and relationships will be better for it.''
--Anthony Siela, Managing Member, PSW

''S.M.I.L.E. is a must read for those who want to succeed in retail sales in today's crazy world of disruption.''
--Charlie Roberts, COO Roberts Brothers Consulting Group

About this edition

• Publisher: Greenleaf Book Group Press
• Publication date: 2019
• ISBN 10: 1626345643
• ISBN 13: 9781626345645
• Binding: Hardcover
• Number of pages: 192