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Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth - Hardcover

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9781637745793: Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth
  • PublisherMatt Holt Books
  • Publication date2024
  • ISBN 10 1637745796
  • ISBN 13 9781637745793
  • BindingHardcover
  • LanguageEnglish
  • Number of pages240
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    • 4.40 out of 5 stars
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Ahmed, Dr. Sulman
Published by Matt Holt, 2024
ISBN 10: 1637745796 ISBN 13: 9781637745793
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_419249476

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Ahmed, Sulman
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ISBN 10: 1637745796 ISBN 13: 9781637745793
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Ahmed, Sulman
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ISBN 10: 1637745796 ISBN 13: 9781637745793
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_424099005

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Ahmed, Sulman
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Ahmed, Sulman
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ISBN 10: 1637745796 ISBN 13: 9781637745793
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Ahmed, Sulman
Published by Matt Holt Books, 2024
ISBN 10: 1637745796 ISBN 13: 9781637745793
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Dr. Sulman Ahmed
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ISBN 10: 1637745796 ISBN 13: 9781637745793
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Hardcover. Condition: new. Hardcover. Learn to scale your organization to grow your impact and create sustainable wealth with this inspiring book from the Founder of DECA Dental Group.Learn to scale your organization to grow your impact and create sustainable wealth with this inspiring book from the Founder of DECA Dental Group.Highly specialized service providers-such as doctors, lawyers, dentists, physical therapists, and consultants-are often limited in their growth and earning potential by their notoriously difficult-to-scale industries.As a dental student at Tufts University School of Dental Medicine in Boston just four years after leaving Zimbabwe for America, Dr. Sulman Ahmed was already looking ahead to an alternative future to private practice, determined to help as many people as possible, innovate within a stagnant industry by putting the customer experience first, and maximize his earning potential.In Make Them Smile, Dr. Ahmed shows readers how he scaled his customer-centric services and built a national brand-known as the "Starbucks of dentistry"-and offers guidance on how to-Identify the ideal gap to fill in your marketLeverage your expertise as your competitive advantageBecome a compassionate, highly capable leaderStandardize operations and scaleNavigate the various financing vehicles available at different stages of growthBuild sustainable wealth while creating a legacy of improving customers' livesFor hardworking and dedicated professional service providers, Make Them Smile offers a way out of the grind of living hour to billable hour, providing a road map for how to build a scalable, standardized brand that provides a consistent, repeatable, and high-quality customer experience. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781637745793

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ISBN 10: 1637745796 ISBN 13: 9781637745793
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ISBN 10: 1637745796 ISBN 13: 9781637745793
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ISBN 10: 1637745796 ISBN 13: 9781637745793
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