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Customer Relationship Imprinting: The 6 Elements That Ensure Exceptional Service Without Exception - Softcover

 
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  • PublisherSound Wisdom
  • Publication date2022
  • ISBN 10 1640953655
  • ISBN 13 9781640953659
  • BindingPaperback
  • LanguageEnglish
  • Number of pages192

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Published by Sound Wisdom, 2022
ISBN 10: 1640953655 ISBN 13: 9781640953659
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paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_414921898

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ISBN 10: 1640953655 ISBN 13: 9781640953659
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ISBN 10: 1640953655 ISBN 13: 9781640953659
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Paperback. Condition: new. Paperback. Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you! While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversationuntil now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization. The result? Youll not only strengthen customer bondsyoull create an amazing internal employee culture. With so much confusion on how to provide great customer service, Customer Relationship Imprinting provides a clear path to delivering extraordinary service consistently. Youll discover: The three sectors of impact that can elevate or devastate your businessHow to trade transactional flings for loyal customer relationshipsWhat Relational is and how to use it to maximize meaningful customer interactionsWho Service Architects are and how to empower them to build a strong brand frameworkAnd much more!Practical tools, insightful stories, and a team-reading option make Customer Relationship Imprinting a must-have book for service professionals, CEOs, and managers from all segments of business. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781640953659

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