The world is changing fast, and organizations are struggling to keep their talent engaged. Physical work environments have evolved, and many employers have chosen to keep their teams at home. The generational divides seem to be getting wider as people continue to distance themselves from each other. Your organizations culture is being put to the test.As a leader, you have the ability to treat these challenges as the opportunities they are, and to reimagine how you engage your team and build your workplace. World class teams will embrace change and lean into their culture to drive results and thrive at every level. Learning to capitalize on the factors that make each individual in your team a unique contributor will create an engaging work environment. Now is the time to provide your team with the tools they need to adapt and grow. In this book you learn how to:•Use the C.A.R.E method to evaluate your organizations culture•Implement the P.A.C.T model for building an engaging workplace•Instill in your team the four traits of a generational leaderThe unique strengths of each generation can be powerful tools to help navigate your organization through uncertain and challenging times. Harness that power using the stories, examples, and tools provided in this book today!
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For more than 20 years, Chris has been a leader or executive in the hospitality industry, learning from industry giants like Marriott, Hard Rock Hotels and Casinos, and Ritz-Carlton. Being inspired by the spirit to serve took him well past learning world-class service for guests. It showed him that world-class service has to extend to your team. He understood what it took to reach unique personalities and inspire them to greatness. He believed you do not become a leader until you learned to add value to others. As a speaker, trainer, and executive coach, he has had the privilege of enhancing the transition experience into the workplace of many new and future leaders. Continuing to lead has provided him with a unique platform to experience what he writes about and continues to add value to others through his efforts. Chris is also a husband and a father to two wonderful children. When he is not serving his family, he is probably running. As an avid runner, triathlete, and ultra-marathoner, he has had the pleasure of experiencing some amazing things like completing an Ironman Triathlon and running the Grand Canyon. He tries not to waste one minute of his life, and hopes to create an environment where no one else feels they are wasting a minute of theirs either. Learn more about CHRIS CANO at www.ChasingHappyatWork.com
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