Basic Customer Service Handbook - Softcover

Shropshire, Iris

Softcover

ISBN 10: 166248075X ISBN 13: 9781662480751

Publisher: Page Publishing, 2022

Synopsis

Basic Customer Service Handbook was created to serve as a blueprint to provide an understanding of and the need for dedicated and exceptional customer service for sustained success in business and throughout life. It is written with positivity and insight to inspire and improve business and personal relationships to ensure customer appreciation and loyalty. It offers tools and techniques for self-assessment, communication, and listening skills. This book will serve Human Resource Departments, managers, etc., in small, midsize, and large corporations. It should be used as a company reference and provided to new employees during onboarding to set company expectations. No matter the professional level or experience, the material in this book will serve anyone with the desire to improve their understanding of quality customer service.

Edition details

• Publisher: Page Publishing
• Publication date: 2022
• Language: English
• ISBN 10: 166248075X
• ISBN 13: 9781662480751
• Binding: Paperback
• Number of pages: 56