Five-Star Customer Service - Softcover

Coiné, Ted

 
9781663240293: Five-Star Customer Service

Synopsis

A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren’t currently providing a high enough level of service simply because they haven’t been exposed to it in their lives, and so they don’t realize a new plateau even exists. The job of this book is to open people’s eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.

"synopsis" may belong to another edition of this title.

Other Popular Editions of the Same Title

9780595373062: Five-star Customer Service

Featured Edition

ISBN 10:  0595373062 ISBN 13:  9780595373062
Publisher: Iuniverse Inc, 2005
Softcover