An innovative outlook on the most ancient "category" of human action. A comprehensive, well-structured, and coherent approach to the phenomenon of negotiation. An easy and effective method to recognize, analyse, and constructively manage a wide range of conflicts and deal with all kind of negotiations, from political and economic ones to those which occur so frequently in both personal and professional daily life. Written by a former ambassador who is also a long-time lecturer on negotiation at various international universities, this book is not a simple "how to do it" guide, but intends to help build a widespread, real "culture of negotiation".
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