What Have We Learned?: Ten Years on (Research on Emotion in Organizations, 7) - Hardcover

Charmine E. J. Hartel

Hardcover

ISBN 10: 1780522088 ISBN 13: 9781780522081

Publisher: Emerald Publishing Limited, 2011

Synopsis

The theme of this volume, What Have We Learned? Ten Years On, provides a wonderful tour of the ways in which emotions research has advanced the way in which we conceive of work and its possibilities for adding value to life. The volume is presented in eight parts, so that the reader can see how emotions research has advanced our knowledge and understanding of what comprises work, the experiences and resourcefulness of traditional and non-traditional workers, the drivers of consumer behavior, the dynamics of team behavior, the quality of the leader-member relationship, the demands and skills required of In Extremis work contexts, methods to improve noncognitive assessment, and advances in ways to create and maintain Positive Work Environments.

The chapters in this volume leave no doubt in the reader s mind that emotions as energizing and motivating mechanisms demand understanding and attention in order to improve performance and societal value from organizational activities, ensure dignity for workers and consumers, and create workplaces where individuals are engaged and flourishing.

About this title

About the Author

Charmine E. J. Hartel - University of Queensland, Australia
Neal M. Ashkanasy - University of Queensland, Australia
Wilfred J. Zerbe - Memorial University of Newfoundland, Canada

Review

Arising from a conference series organized by editors Charmine E.J. Härtel and Neal M. Ashkanasy (affiliated with the U. of Queensland, Australia), and Wilfred J. Zerbe (Memorial U. of Newfoundland, Canada), this volume represents the 2010 International Conference on Emotion in Organizational Life (Montreal, Canada), less formally known as the Emonet conference. Contributors affiliated with business and management departments at universities primarily in the US and Australia (a few are from Europe, Asia, and Canada) offer 13 presentations pertaining to emotions research and customer service employees, sales employees, consumer behavior, teamwork, leadership, management, and workplace environment. The collection is not indexed. Distribution in North America is by Turpin Distribution. --Annotation ©2011 Book News Inc. Portland, OR

Edition details

• Publisher: Emerald Publishing Limited
• Publication date: 2011
• ISBN 10: 1780522088
• ISBN 13: 9781780522081
• Binding: Hardcover
• Language: English
• Number of pages: 363
• Editor: Charmine E. J. Hartel, Neal M. Ashkanasy, Wilfred J. Zerbe