Introduction to Six Sigma: Methods, Approaches and Applications - Softcover

Siddiqui, N.A.

Softcover

ISBN 10: 1781831181 ISBN 13: 9781781831182

Publisher: New Academic Science, 2018

Synopsis

Customer satisfaction is the need of hour it is for both ? Products and Services. Customers always want a world class quality, consistently. In present scenario, there are many lacunas and the customer is not satisfied for most of the time.The only way to solve the problems and maintain consistent quality in products/services is by adapting to Six Sigma improvement methodology. It helps the organization to re-visit to the processes and eliminate the problems and produce consistent quality. The objective of Six Sigma process is to improve customer satisfaction with zero defects in products/services and to enhance profitability.The field of Six Sigma is not very old it was started in 1979 at Motorola Company, USA. The industries of developed countries, who have adapted the philosophies and methodologies of Six Sigma, have reaped rich benefits. Of late, the Indian industries have also adapted Six Sigma in a big way. This has created an urgent desire and need in our engineering students to learn about the subject which would enable them to practise it when they join an industrial organization after graduation.The proposed book covers basics of Six Sigma philosophies and methodologies. The book has been prepared keeping in mind the prevailing scenario in industries, universities and institutes. The book will kindle an urge and desire amongst the students to study, learn and practice the subject and be a part of successful industrial organization, later on.

About this title

About the Author

Er. Abhishek Dwivedi, born and brought-up in Lucknow itself. Currently, he is working as an Assistant Professor in Department of Mechanical Engineering, Integral University, Lucknow from August 2011, where he is teaching students of BTech, MTech, BBA, and MBA. He has also worked as a Sales Engineer at Kanpur for one year.He completed his technical education as Diploma in Plastic & Mould Technology and Post Diploma in Plastic Mould Design from CIPET (Govt. of India) Lucknow, BTech. in Mechanical Engineering from Integral University, Lucknow, and MTech in Computer Integrated Manufacturing, from Madan Mohan Malviya Engineering College, Gorakhpur.He has presented/attended and published many of the Research Article in National and International Conferences and Journals. He has published a book in International Publication. He has also organized many of the national level workshops and conferences.He was awarded for his good work in CAD Competition at Integral University, Lucknow and MAT Lab Competition from IIT Kanpur.He is also associated with Institute of Engineers India as Associate Member, Journal Club for Mechanical Engineering as Associate Editor and advisory member at many societies and committees.

Edition details

• Publisher: New Academic Science
• Publication date: 2018
• ISBN 10: 1781831181
• ISBN 13: 9781781831182
• Binding: Paperback
• Language: English
• Number of pages: 144