Paperback. Condition: new. Paperback. Visitor experience has been a long neglected aspect of museum practise, receiving less academic attention than areas such as exhibition design or collections care. Despite this, the quality of the visitor experience is the single biggest factor which will influence visitors returning to your museum, or recommending a visit to friends or family.It is also the area of museum practise that has undergone the biggest change in the last twenty years. The image of the aged security warder shouting at children to not touch the exhibits has long gone. Now, museum visitors expect teams of friendly, knowledgeable and passionate people ready to engage them with the museum in an interactive and enthusiastic way. Expectations have never been higher, and as they grow, museums must develop the visitor experiences they deliver in order to meet them.The book discusses the process of delivering a visitor experience from beginning to end; from opening a new visitor offer and building a team through to future planning and strategies for development. It draws from theories from practitioners and academics, arguing that by examining issues such as motivation and relevance, museum operators can start to truly put themselves in their visitors shoes and build experiences that are impactful and unforgettable. Delivering the Visitor Experience is a practical guide to creating and managing the visitor experience in your museum. Whether you are running an established visitor attraction or creating a new experience from scratch, this book combines expert advice, transferable models and diverse case studies from across the sector to inspire and develop your practise. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781783305490

Contact seller

Buy New

US$ 49.33

Convert currency

Shipping: FREE

Within U.S.A.

Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

DeliveringtheVisitorExperience Format: Paperback

RachelMackay

Published by University of Chicago press

ISBN 10: 1783305495 ISBN 13: 9781783305490

New

Seller: INDOO, Avenel, NJ, U.S.A.

Seller rating 5 out of 5 stars

Condition: New. Brand New. Seller Inventory # 9781783305490

Contact seller

Buy New

US$ 50.14

Convert currency

Shipping: FREE

Within U.S.A.

Destination, rates & speeds

Quantity: Over 20 available

Add to basket

Stock Image

Delivering the Visitor Experience: How to Create, Manage and Develop an Unforgettable Visitor Experience at your Museum (Museum and Gallery Essentials)

Mackay, Rachel

Published by Facet Publishing, 2023

ISBN 10: 1783305495 ISBN 13: 9781783305490

New Softcover

Seller: Book Deals, Tucson, AZ, U.S.A.

Seller rating 5 out of 5 stars

Condition: New. New! This book is in the same immaculate condition as when it was published 0.62. Seller Inventory # 353-1783305495-new

Contact seller

Buy New

US$ 50.78

Convert currency

Shipping: FREE

Within U.S.A.

Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Delivering the Visitor Experience How to Create, Manage and Develop an Unforgettable Visitor Experience at Your Museum

Rachel Mackay

Published by Facet Publishing, 2023

ISBN 10: 1783305495 ISBN 13: 9781783305490

New Softcover

Seller: Basi6 International, Irving, TX, U.S.A.

Seller rating 5 out of 5 stars

Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. Seller Inventory # ABEJUNE24-372417

Contact seller