Items related to Lexcel Client Care Toolkit
Save time and money by creating your own client care policies using the templates in this invaluable toolkit. They offer a fast and straightforward way to draw up bespoke policies tailored to your firm's needs. The Lexcel Client Care Toolkit contains a range of template client care policies to help you achieve best practice (with or without Lexcel accreditation). The third edition of this popular toolkit has been comprehensively revised and updated to include: * a completely revised and expanded chapter on delivering and improving client care * revised client care standard letter paragraphs for conveyancing, employment, litigation and family * a new chapter on SRA and Lexcel 6 compliance * new sections on equality and diversity and a checklist for delivering accessible services * a new chapter on SRA competences for client care. In addition it includes new information on how to manage client services, processes and compliance with practical checklists and suggested standard paragraphs, as well as guidance on how to create a culture to improve client relationships in both the short and long term. All of the documents are provided on the book's accompanying CD-ROM, enabling you to customise them as needed.
"synopsis" may belong to another edition of this title.
Review:
'The aptly named Toolkit is a treasure trove of template documents - By adapting them to the specific needs of your firm, you can save considerable time, and money - which could mean reduced workloads for your and your staff and certainly, happier clients - Here is a straightforward, easy to use resource designed to help you run your practice even more efficiently and cost-effectively in compliance with expected standards - a vital and certainly a most practical addition to any law library for guidance on how to manage your clients.' Phillip Taylor, Richmond Green Chambers
"About this title" may belong to another edition of this title.
- PublisherThe Law Society
- Publication date2015
- ISBN 10 1784460400
- ISBN 13 9781784460402
- BindingPaperback
- Number of pages120
(No Available Copies)
Search Books: Create a WantIf you know the book but cannot find it on AbeBooks, we can automatically search for it on your behalf as new inventory is added. If it is added to AbeBooks by one of our member booksellers, we will notify you!
Create a Want