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ITIL® 4 Create, Deliver and Support (CDS): Your Companion to the ITIL 4 Managing Professional CDS Certification - Softcover

 
9781787783379: ITIL® 4 Create, Deliver and Support (CDS): Your Companion to the ITIL 4 Managing Professional CDS Certification

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Published by It Governance Publishing, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Agutter, Claire
Published by Itgp 11/25/2021, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Paperback or Softback. Condition: New. ITIL(R) 4 Create, Deliver and Support (CDS): Your companion to the ITIL 4 Managing Professional CDS certification 0.57. Book. Seller Inventory # BBS-9781787783379

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Published by It Governance Publishing, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Published by It Governance Publishing, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Published by It Governance Publishing, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Claire Agutter
Published by IT Governance Publishing, Ely, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Paperback. Condition: new. Paperback. ITIL(R) 4 Create, Deliver and SupportIf you've achieved your ITIL(R) 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services - a must-have skillset practitioners should seek beyond Foundation level.The majority of this book is based on the official AXELOS ITIL(R) 4: Create, Deliver and Support publication and the associated Create, Deliver and Support Managing Professional syllabus. It provides students with the information they need to pass the Create, Deliver and Support exam, and help them become a successful practitioner.Suitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.The guide focuses on: Service value system key concepts and challenges;Using a shift-left approach;Planning and managing resources in the service value system;The use and value of technology across the service value system;ITIL practices and value streams for new services and user support;How to create, deliver and support services; andExam preparation.A useful tool throughout your careerIn addition to being an essential study aid, the author - a seasoned ITSM professional - also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come - long after you've passed your exam.The essential link between your ITIL qualification and the real world - buy this book today!ITIL(R) is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. An excellent supplement to any ITIL 4 Create, Deliver and Support training courseA study guide designed to help students pass the ITIL(R) 4 Create, Deliver and Support module. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781787783379

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Agutter, Claire
Published by It Governance Publishing, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Published by It Governance Publishing Ltd, 2021
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Claire Agutter
Published by IT Governance Publishing, 2021
ISBN 10: 1787783375 ISBN 13: 9781787783379
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Paperback / softback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 140. Seller Inventory # C9781787783379

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Claire Agutter
Published by ITGP 2021-11-25, 2021
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