An Education in Service Management: A guide to building a successful service management career and delivering organisational success - Softcover

Softcover

ISBN 10: 1787784673 ISBN 13: 9781787784673

Publisher: It Governance Publishing, 2023

Synopsis

An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; ITSM roles vary from service desk analyst to chief technology officer or consultant; and As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

About this title

About the Author

IT Governance Publishing (ITGP) is the world’s leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.

Edition details

• Publisher: It Governance Publishing
• Publication date: 2023
• Language: English
• ISBN 10: 1787784673
• ISBN 13: 9781787784673
• Binding: Paperback
• Number of pages: 276
• Editor: IT Governance Publishing