Rethinking Quality provides a thorough exploration of modern and innovative Quality Management (QM), delving into the processes and thinking required throughout the business value chain. The best and most agile quality practices in performance, particularly in production, trading, service, and information, are presented and interpreted. Beginning by renegotiating and extending how we think about QM, this text teaches the reader about modern developments and trends within this field. Topics such as Integrated Management Systems (IMS), Total Quality Management (TQM), the European Foundation for Quality Management (EFQM) excellence model, the Cost of Quality (CoQ), Service Quality Management (SQM), Quality Management Systems (QMS), and Artificial Intelligence (AI) are all evaluated. The book employs industry examples and case studies to reveal a diversity of opportunities for QM methodologies and principles. QM tools and concepts are consistently explained in ways tailored towards practical application and understanding. This is an ideal guide for professionals and practitioners seeking to incorporate QM concepts into their own practices to gain a competitive advantage. Students, educators, and researchers will also find this book useful for its unique academic depth.
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Marc Helmold (MBA) is a full-time professor at IU Internationale Hochschule Berlin, Germany. He teaches bachelor's, master's, and MBA courses in business management, operations management, lean management, quality management, and leadership. He has previously held several executive leadership positions at OEMs in the automotive, railway, and aviation industries. At IU Internationale Hochschule, where he has been working since 2016, he also conducts workshops on lean and quality management and leadership.
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Hardback. Condition: New. Rethinking Quality provides a thorough exploration of modern and innovative Quality Management (QM), delving into the processes and thinking required throughout the business value chain. The best and most agile quality practices in performance, particularly in production, trading, service, and information, are presented and interpreted.Beginning by renegotiating and extending how we think about QM, this text teaches the reader about modern developments and trends within this field. Topics such as Integrated Management Systems (IMS), Total Quality Management (TQM), the European Foundation for Quality Management (EFQM) excellence model, the Cost of Quality (CoQ), Service Quality Management (SQM), Quality Management Systems (QMS), and Artificial Intelligence (AI) are all evaluated. The book employs industry examples and case studies to reveal a diversity of opportunities for QM methodologies and principles. QM tools and concepts are consistently explained in ways tailored towards practical application and understanding.This is an ideal guide for professionals and practitioners seeking to incorporate QM concepts into their own practices to gain a competitive advantage. Students, educators, and researchers will also find this book useful for its unique academic depth. Seller Inventory # LU-9781800617551
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Hardcover. Condition: new. Hardcover. Rethinking Quality provides a thorough exploration of modern and innovative Quality Management (QM), delving into the processes and thinking required throughout the business value chain. The best and most agile quality practices in performance, particularly in production, trading, service, and information, are presented and interpreted.Beginning by renegotiating and extending how we think about QM, this text teaches the reader about modern developments and trends within this field. Topics such as Integrated Management Systems (IMS), Total Quality Management (TQM), the European Foundation for Quality Management (EFQM) excellence model, the Cost of Quality (CoQ), Service Quality Management (SQM), Quality Management Systems (QMS), and Artificial Intelligence (AI) are all evaluated. The book employs industry examples and case studies to reveal a diversity of opportunities for QM methodologies and principles. QM tools and concepts are consistently explained in ways tailored towards practical application and understanding.This is an ideal guide for professionals and practitioners seeking to incorporate QM concepts into their own practices to gain a competitive advantage. Students, educators, and researchers will also find this book useful for its unique academic depth. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781800617551
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Hardcover. Condition: new. Hardcover. Rethinking Quality provides a thorough exploration of modern and innovative Quality Management (QM), delving into the processes and thinking required throughout the business value chain. The best and most agile quality practices in performance, particularly in production, trading, service, and information, are presented and interpreted.Beginning by renegotiating and extending how we think about QM, this text teaches the reader about modern developments and trends within this field. Topics such as Integrated Management Systems (IMS), Total Quality Management (TQM), the European Foundation for Quality Management (EFQM) excellence model, the Cost of Quality (CoQ), Service Quality Management (SQM), Quality Management Systems (QMS), and Artificial Intelligence (AI) are all evaluated. The book employs industry examples and case studies to reveal a diversity of opportunities for QM methodologies and principles. QM tools and concepts are consistently explained in ways tailored towards practical application and understanding.This is an ideal guide for professionals and practitioners seeking to incorporate QM concepts into their own practices to gain a competitive advantage. Students, educators, and researchers will also find this book useful for its unique academic depth. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9781800617551
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