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Getting ahead in business and building a career are more difficult than ever. The Self-Development for Success Series launches with eight titles, each aimed at improving key professional skills. The books allow employees to find out how good they are, where there is room for development, and ways in which they can improve. Each title is full of exercises and questionnaires that will enable readers to undertake an ongoing assessment of their skills. Success at work means working smarter as well as harder; this collection of books gives employees a head start.
Lin Walker is a training and development consultant and specialist in the fields of personal and interpersonal communication, encompassing telephone techniques and customer service. She has worked with many major organizations training their staff on using the telephone as a way to promote business and profitability.
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Seller: AwesomeBooks, Wallingford, United Kingdom
Paperback. Condition: Very Good. Telephone Techniques (Video Arts Self-improvement Workbook) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781840281323
Quantity: 1 available
Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781840281323
Quantity: 1 available
Seller: Re-Read Ltd, Doncaster, United Kingdom
paperback. Condition: Good. Ex-library book.Wear present.Discolouration present.Fold creasing present.Foxing.Scruff marks and small marks present on the front cover and back cover.Scruff mark present at the sides of pages.Small mark present on a few pages. Slight tearing present.Small dent marks present on the front and back cover.Stain marks present on the front cover and back cover, at the side of a few of the pages. Seller Inventory # E0208028
Quantity: 1 available