Items related to Management of Service Operations
The second edition of The Management of Service Operations retains the first edition's direct and straightforward language but adds three chapters to give greater depth in the areas of supply chain management. New case studies have been added and a companion website will provide updates to development on management theory and practice. The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals.
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About the Author:
J. Nevan Wright is a Principal Lecturer in Management with the Auckland Institute of Technology, New Zealand.
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- PublisherCengage Learning Business Press
- Publication date2004
- ISBN 10 1844800512
- ISBN 13 9781844800513
- BindingPaperback
- Edition number2
- Number of pages352
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Management of Service Operations
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Management of Service Operations
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Book Description Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Seller Inventory # CHL8971573
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Management of Service Operations
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Book Description Softcover. Condition: Très bon. Ancien livre de bibliothèque. Légères traces d'usure sur la couverture. Edition 2004. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Slight signs of wear on the cover. Edition 2004. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # E-454-663
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