Implementing Quality: A Practical Guide to Tools and Techniques - Softcover

Basu, Ron

Softcover

ISBN 10: 1844800571 ISBN 13: 9781844800575

Publisher: Cengage Learning, 2004

Synopsis

Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence. Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence.

About this edition

• Publisher: Cengage Learning
• Publication date: 2004
• ISBN 10: 1844800571
• ISBN 13: 9781844800575
• Binding: Paperback
• Edition number: 1
• Number of pages: 336