How to be Confident and Assertive at Work: Practical Tools and Techniques That You Can Put into Use Immediately - Softcover

Potts, Conrad; Potts, Suzanne

Softcover

ISBN 10: 1845285964 ISBN 13: 9781845285968

Publisher: Little, Brown Book Group, 2015

Synopsis

This book will restore your confidence, help you command more respect at work, and be more assertive. It will enable you to: be valued for who you are, ask for what you are entitled to, say "no" when you have the right to do so, have your opinions and ideas heard and respected, stand up for yourself, and handle difficult situations calmly and successfully. It also provides a step-by-step guide on how to deal with some of the most common situations you are likely to face during your working life—including asking for a pay raise!

About this title

About the Author

Suzanne Potts is an international motivational speaker and management trainer who from 1989 has achieved success in delivering assertiveness skills within  Eastern Europe since 1989. Conrad Potts is a psychologist, consultant, and management trainer. He is particularly well known for his one-to-one coaching at senior level and for helping to build world class teams. Conrad and Suzanne run Teamskills, a network of management and leadership consultants dedicated to excellence in the development of leadership and team skills. They have 60 years combined experience in training organizations and their staff to be assertive.

From the Back Cover

Practical solutions for the everyday challenges of daily working life

This book gives you practical, straightforward advice and actual words to use when dealing with situations that the average person finds difficult to handle.

Like a good friend, it will enable you to be valued for who you are, to ask for what you are entitled to, and to say 'no' when you have the right to do so. You will be able to stand up for yourself and handle difficult situations calmly and successfully, and you will discover how to have your opinions and ideas heard and respected.

It provides step-by-step guidance on how to deal with the most common situations and issues that you are likely to face during your working life - including speaking at meetings and presentations, managing other people and your boss, handling appraisals and interviews, and even asking for a pay rise!

Edition details

• Publisher: Little, Brown Book Group
• Publication date: 2015
• Language: English
• ISBN 10: 1845285964
• ISBN 13: 9781845285968
• Binding: Paperback
• Number of pages: 224