Clean Language is a therapeutic approach based on questioning (and listening) that was rooted in the idea of honoring the client's language rather than paraphrasing it. Clean Language in Business is a resource book of simple, practical ideas for anyone who wants to make a positive difference in the way their organization operates. Written by experts from the field of business psychology, this book presents an innovative approach known as "Clean Language." It embraces the latest findings on the use of metaphors and their importance in developing a clear understanding of what is being discussed. This book is accessible and easy to use, containing over thirty tried and rested applications of Clean Language. It provides a new approach to conversational change that shows how to stop advising and start to truly enhance others thinking power so that problems get solved, people "get" each other and life becomes less filled with angst. It will enable you to tap into how people think so that you can get to the heart of issues faster and more easily, avoiding needless misunderstanding and resistance. Like a short cut that bypasses traffic, it allows you and your associates to travel and arrive at your destinations fresh, relaxed, and on time.
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Wendy Sullivan is a specialist international trainer of Clean Language and Symbolic Modelling who has worked extensively with the founders of that field - Penny Tompkins, James Lawley and David Grove. Margaret Meyer's early career was in publishing and included a senior editorship with Hodder & Stoughton. Since then she has built up extensive consulting experience that includes brand strategising, commercial language analytics, market research, coaching and organisation development. Paul Tosey has taught at the University of Edinburgh and the Open University. He joined the University of Surrey in 1991, directing the MSc in Change Agent Skills and Strategies, an advanced training for consultants and facilitators. In 2007 he was awarded a National Teaching Fellowship by the Higher Education Academy.
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