Personalising public services: Understanding the personalisation narrative - Hardcover

Needham, Catherine

 
9781847427601: Personalising public services: Understanding the personalisation narrative
Hardcover
ISBN 10: 184742760X ISBN 13: 9781847427601
Publisher: Policy Press, 2011

Synopsis

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

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About the Author

Catherine Needham is Professor of Public Policy and Public Management at the University of Birmingham. She is based at the Health Services Management Centre, developing research around social care and new approaches to public service workforce development.

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Publisher
Policy Press
Publication date
2011
Language
English
ISBN 10 
184742760X
ISBN 13 
9781847427601
Binding
Hardcover
Edition number
1
Number of pages
216

Other Popular Editions of the Same Title

9781847427595: Personalising public services: Understanding the personalisation narrative

Featured Edition

ISBN 10:  1847427596 ISBN 13:  9781847427595
Publisher: Policy Press, 2011
Softcover