Providing a practical introduction to knowledge engineering, this text aims to equip readers with the skills needed to develop real expert systems. It begins by discussing the role of a knowledge engineer, and moves on to show how one acquires the necessary knowledge, and how this is then represented in a form suitable for computer implementation. System design, implementation and design are covered, as are management and quality issues involved in designing and implementing such systems. The text also contains four industrial and business case studies, in order to illustrate the concepts, demonstrating how the reader can use the techniques explained. Also, a range of popular expert system shells are discussed to show how to implement these techniques.
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