ASSERTING YOURSELF helps less assertive people become skilled at speaking up for themselves and confident about doing so. It also assists aggressive people to tone down their approach so they may achieve desired results. Authoritative, clear, and comforting, this volume of The Management Guide Series helps to bring confidence and ease to everyone in a working situation.
"synopsis" may belong to another edition of this title.
A book for people who would like to manage themselves, their time, and their business better, but are too busy to begin.
This guide to Asserting Yourself shows how to express your wants and needs in the best way to achieve a favorable response.
When you have read this book: you will understand the tenets of assertiveness; will know how to use assertiveness techniques; will get more cooperation from other people.
Kate Keenan is a Chartered Occupational Psychologist with degrees in affiliated subjects (B.Sc., M.Phil.) and a number of qualifications in others.
She founded Keenan Research, an industrial psychology consultancy, in 1978. The work of the consultancy is fundamentally concerned with helping people to achieve their potential and make a better job of their management.
By devising work programmes for companies she enables them to target and remedy their managerial problems - from personnel selection and individual assessment to team building and attitude surveys. She believes in giving priority to training the managers to institute their own programmes, so that their company resources are developed and expanded.
As someone inclined to passive behaviour, she has always preferred to say nothing than risk ructions of any kind. However, assiduous application of the assertion formula and a passable performance of Mr. Spock and the Broken Record have allowed her to be taken for an assertive person for most of her life.
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