High-Performance Consulting Skills: The Internal Consultant's Guide to Value-Added Performance - Softcover

Thomas, Mark

Softcover

ISBN 10: 1854182587 ISBN 13: 9781854182586

Publisher: THO, 2004

Synopsis

The concept of the "internal consultant" is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. The emphasis that it places on moving from a "colleague" to a "client" perspective within the business can bring major benefits to both adviser and organisation.

This book provides...
... a practical understanding of the skills required to become a high-performance internal consultant, whatever your own area of expertise. It will help you:

develop stronger, more productive working relationships with internal clients
secure greater internal client commitment to initiatives and change projects
work effectively in a less formal and hierarchical way on projects and initiatives
market your services and build powerful internal networks
enhance yoru own worth and value to the organisation

Who should read this book?
All managers working in support functions, such as HR, audit, training, personnel and IT, as well as areas such as finance and marketing.

About this title

Book Description:

The concept of the “internal consultant” is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. This book provides a practical understanding of the skills required to become a high-performance internal consultant, whatever your own area of expertise.

About the Author:

Mark Thomas is a business consultant, author, and speaker who has worked in over 40 different countries. His clients include Lloyds TSB Asset Management, Motorola, Barclays Capital, Reuters, Cisco, Sony, HSBC, Coca-Cola, Mars, Nestlé, Aramex, Shell, Union Bank of Switzerland, and the American Management Association. Mark Thomas is a senior partner with Performance Dynamics Management Consultants, an international business consultancy specializing in organizational change and people development. He is also a fellow of the UK Chartered Institute of Personnel and Development and an associate faculty member of the Tias Business School in Holland and MCE in Brussels.

About this edition

• Publisher: THO
• Publication date: 2004
• ISBN 10: 1854182587
• ISBN 13: 9781854182586
• Binding: Paperback
• Number of pages: 232