Skills for Communicating with Patients, Second Edition - Softcover

Silverman, Jonathan; Kurtz, Suzanne M.; Draper, Juliet

  • 4.42 out of 5 stars
    12 ratings by Goodreads
 
9781857756401: Skills for Communicating with Patients, Second Edition

Synopsis

This book is vital for health service managers and clinicians, in both purchaser and provider organizations, in community and hospital settings. It helps the reader understand the principles and purposes of casemix and provides practical examples of using casemix groupings to manage services better. Its lessons are not just for acute services, but provide a way of understanding the complete spectrum of services required for a wide range of conditions, from individuals at risk to those with irreversible and progressive disease. The book explains why casemix groups are useful and the reasons for grouping and analysing patient records. It focuses on the difference between groupings of patients with conditions, and groupings of intervention episodes. Using both enables better identification of the services required to meet the needs of the population, and better communication between purchasers and providers. It has potential for managing the whole healthcare system from a population based perspective.

"synopsis" may belong to another edition of this title.

About the Author

Jonathan Silverman, Associate Clinical Dean and Director of Communication Studies, School of Clinical Medicine, University of Cambridge, UK

Suzanne Kurtz, Professor of Communication in the Faculties of Education and Medicine, University of Calgary, Canada

Juliet Draper, Director of the UK Eastern Deanery Cascade Communication Skills Teaching Project, East Anglia, UK

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9781857751895: Skills for Communicating with Patients

Featured Edition

ISBN 10:  1857751892 ISBN 13:  9781857751895
Publisher: CRC Press, 1998
Softcover