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This title explores the fundamental secrets of success of some of the world's most admired companies. The author's purpose is simple - to discover, in depth and at firsthand, the reason that these organizations (including a school in the Bronx, New York City) do so well. Robert Waterman reveals that firms at the new frontiers of excellence organize around their own people and in ways that meet and anticipate customer needs. They empower their staff, give them something to believe in, challenge them, provide them with recognition, and are committed to continuous learning and innovation, to change and to total customer relationships. Waterman's case studies give readers an insider's view of why these firms are so good. Other insights include: companies that set profits as their number-one goal are actually less profitable in the longrun than people-centred organizations; American competitiveness far outstrips Japan, Germany, France and Britain; and organization is strategy. Robert Waterman is co-author of "In Search of Excellence", and author of "The Renewal Factor and Adhocracy: The Power to Change".
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About the Author:
Robert Waterman is co-author of In Search of Excellence and author of The Renewal Factor and Adhocracy: The Power to Change. He left McKinsey as a senior director in 1985 to form the Waterman Group, Inc.
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- PublisherNicholas Brealey Publishing
- Publication date1995
- ISBN 10 1857880811
- ISBN 13 9781857880816
- BindingPaperback
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Book Description Paperback. Condition: Very Good. The Frontiers of Excellence This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781857880816
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The Frontiers of Excellence: Learning from Companies That Put People First
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ISBN 13: 9781857880816
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781857880816
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The Frontiers of Excellence
Published by
Nicholas Brealey Publishing
(1995)
ISBN 10: 1857880811
ISBN 13: 9781857880816
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