Mind Your Manners: Managing Business Cultures in Europe - Softcover

Mole, John

3.48

27 ratings by Goodreads

9781857880854: Mind Your Manners: Managing Business Cultures in Europe

Softcover

ISBN 10: 1857880854 ISBN 13: 9781857880854

Publisher: UNKNO, 1999

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This major new edition of the bestselling practical guide for managers in the new Europe has been expanded not only to cover the three new members of the European Union-Austria, Finland and Sweden—but has also been generally revised and updated to reflect international developments, including a new section on Russia.

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From the Publisher:

Praised by Business Week as "one of the best business books of the year" and named a Financial Times Business Book of the Year as well, Mind Your Manners has become a 50,000-copy best-selling classic for managers who must succeed working across cultures in Europe. This fully expanded and updated edition now reflects the additional 12 countries likely to be admitted to the European Union—from Turkey to Estonia— previewing what then will become the largest Trading Bloc in the world. With business practice profiles of all 30 countries of Europe, Mind Your Manners examines the fundamental differences between organizational cultures and through interviews with working managers offers an insider’s view of the behaviors, values, and beliefs that affect working relationships between peers, bosses, direct reports, and business colleagues.

From the Inside Flap:

Praised by Business Week as "invaluable political and psychological profiles of each nationality...a wonderfully entertaining view of others as well as ourselves" and named a Financial Times Business Book of the Year, Mind Your Manners has become a 50,000-copy bestseller and the standard guide to European business cultures for over a decade.

Now in a fully expanded and updated Third edition, this practical guide contains a further fifteen country chapters to include all the additional countries - from the Baltics to the Balkans - applying for membership to the European Union, the world's biggest global market. This major new edition comprehensively covers no less than thirty-three different business cultures from Russia to America, Norway to Switzerland, Finland to Turkey.

Much more than a simple catalogue of countries, Mind Your Manners explores Europe's extraordinary political, economic and social changes and the effect these have on the way we work together. New chapters on diversity and change identify the key elements that shape the business environment of the continent. Body language and negotiation are among the key topics that have been added to the chapters on cultural awareness with their practical models and toolkits such as The Mole Map.

Understanding the nature of cultural diversity is one thing is one thing. Managing it day-to-day is another. Based on interviews, surveys and workshops with over a thousand managers of fifty nationalities who were willing to share their experiences of working with cultural diversity, this practical guide is for all those of any nationality intending to do successful business in the world's biggest global market.

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