This book defies conventional wisdom that suggests that identifying a problem is a sure path to uncovering a solution. The authors' original and radically pragmatic SIMPLE model instead shows how to sidestep the search for specific causes of trouble and head straight for the practical and innovative ideas to deal with difficult people, unravel complex strategic issues, or build strong teams.
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PAUL JACKSON is a consultant, inspirational trainer, and author. With experience as a print journalist, senior comedy producer with BBC Radio, and a university lecturer, he is the author of Impro Learning, 58 1/2 Ways to Improvise in Training, and The Inspirational Trainer. MARK McKERGOW is an international consultant specializing in accelerated learning and management development. Trained at BFTC Milwaukee and MRI in Palo Alto, he writes extensively on systemic thinking and NLP. Jackson and McKergow are also partners in The Solutions Focus Ltd, consultants in training, management development, and business strategy.
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