Items related to Telephone Triage Care

Hunter, Claire Telephone Triage Care ISBN 13: 9781859597859

Telephone Triage Care - Softcover

 
9781859597859: Telephone Triage Care
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Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Telephone Triage Care builds on establishing an understanding of the entire healthcare system as well as Telephone Triage's crucial role within it. It provides a distinctive scenario-based approach to the call handler's role, highlighting important aspects such as the need for effective communication as well as the considerations of legal and ethical issues. Telephone Triage Care combines practical information on the healthcare system with specific, real-life examples on how to handle the various situations the call responder may encounter in their complex and challenging role.

Telephone Triage Care includes:

The importance of communication
Anatomy and physiology
How to deal with legal, ethical and professional issues
Health and wellbeing at work
Advice on how to handle callers with mental health issues
Working with callers of special considerations
Critcal thinking and decision making
Scenario examples and models

"synopsis" may belong to another edition of this title.

  • PublisherJones & Bartlett Learning
  • Publication date2018
  • ISBN 10 1859597858
  • ISBN 13 9781859597859
  • BindingPaperback
  • Edition number1
  • Number of pages129

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Claire Hunter
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Book Description Paperback. Condition: new. Paperback. Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Telephone Triage Care builds on establishing an understanding of the entire healthcare system as well as Telephone Triage's crucial role within it. It provides a distinctive scenario-based approach to the call handler's role, highlighting important aspects such as the need for effective communication as well as the considerations of legal and ethical issues. Telephone Triage Care combines practical information on the healthcare system with specific, real-life examples on how to handle the various situations the call responder may encounter in their complex and challenging role. Telephone Triage Care includes:The importance of communicationAnatomy and physiologyHow to deal with legal, ethical and professional issuesHealth and wellbeing at workAdvice on how to handle callers with mental health issuesWorking with callers of special considerationsCritical thinking and decision makingScenario examples and models Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9781859597859

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Hunter, Claire
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Book Description Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Seller Inventory # 470378941

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