Operations Management: A Supply Chain Approach - Softcover

Waller, Derek L

9781861528032: Operations Management: A Supply Chain Approach

Softcover

ISBN 10: 1861528035 ISBN 13: 9781861528032

Publisher: Cengage Learning EMEA, 2003

Operations Management is the effective planning, organization and control of the resources and activities needed to provide customers with goods and services. This encompasses a broad range of functions including the provision of raw materials, manufacturing, assembly and distribution of finished goods to the client. With the increasing use of subcontractors in disparate locations for many business functions and the continual drive for shorter lead-times, this supply-chain network is a critical factor in business success. Derek Waller's new approach to operations management treats operations and the supply chain as an integrated system, highlighting the links between the supply chain and all other parts of the business in both the manufacturing and service sectors. To reflect this, he gives more prominence to key topics such as inventory control, quality, planning and forecasting than many competitive books. A comprehensive and practical text, the first edition has been praised for its fresh approach, lively writing style, use of examples and international emphasis. The current book takes a fully student-centred approach complete with chapter introductions, summaries, boxed examples, questions, exercises and cases. As befits a modern text in operations management, Waller balances the coverage of manufacturing and service sectors and includes up-to-date technological topics. The new edition will be rewritten throughout to incorporate the latest technological advances and business thinking. In addition, the supply chain approach will be more clearly highlighted, along with links to strategy, to provide a more coherent conceptual framework.

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About the Author:

The author, Derek L Waller, spent over 18 years in industry in engineering design, production and operations, construction, marketing, strategic planning, finance, working on projects in Europe, Africa, the Middle East and the USA. He has been a professor at the Lyon Graduate School of Management, France since 1989, where he teaches Operations and Supply Chain Management, Business Statistics, and Applied Management Science. Derek has PhD and BSc degrees in engineering, an MBA and a BA. He is a Member of the Institute of Operations Management; a Chartered Engineer; and a Member of the Institution of Chemical Engineers.

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